Privacy Policy

Use of Information:

Binit takes your privacy seriously and we will comply with our obligations and safeguard your rights under the General Data Protection Regulation (GDPR) at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

  • Providing and managing your account;
  • Supplying our products and services to you (please note that we require your personal data in order to enter a contract with you);
  • Personalising and tailoring our products and services for you;
  • Replying to emails from you;
  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time).

You have the right to withdraw your consent to us using your personal data any time, and to request that we delete it. 

Because we value our customer relationships, we do not sell customer information. We will only share your information for the purposes of providing services which you have engaged us to perform on your behalf, such as arranging your weekly waste and recycling collections and/ or providing you with on-demand collections, and as otherwise permitted or required by law. It is only our employees and selected contractors that will use your data to fulfil our contract with you. All contractors we partner with are also GDPR compliant.

Personal data we manage:

Internally, we store and process the following information:

  • First and last names.
  • Home address, where this has been given as a business address.
  • Landline and mobile numbers.
  • Email addresses. 

We store and and use personal data within our business so we can work with our customers to deliver the best service and to notify them of any changes. We also use this data to send out a newsletter to those who have opted to receive it. 

Your rights:

In addition to the company’s own security safeguards, your personal data is protected in the UK by the EU’s new General Data Protection Regulation 2018, which Binit fully complies with. This covers the storage and disclosure of any information you have provided, and the prevention of unauthorised access to such information. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold. 

  1. The right to be informed;
  2. The right of access;
  3. The right to rectification;
  4. The right to erasure (also known as the ‘right to be forgotten’).
  5. The right to restrict processing;
  6. The right to data portability;
  7. The right to object; 
  8. Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please Contact Us and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. 


Binit treats all the data held with the uttermost care and security. Any details you give will remain completely confidential except to the extent that are required to be disclosed by law, regulation or any governmental or competent regulatory authority.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

If you have any questions about this privacy policy or our treatment of your personal data, please contact us.